Measurable Student Learning Outcomes
1. Identify the concepts of quality. 2. Compare and contrast quality assurance and quality control. 3. Identify and use graphical methods of quality improvement. 4. Identify and use basic statistical process control. 5. Identify and use basic descriptive statistics. 6. Identify and discuss major people in the world of quality. 7. Identify and discuss ISO9000 and its component parts (9001, 9002, 9003 and 9004). 8. Discuss Theory of Constraints and its use in manufacturing. 9. Give a ten-minute presentation on a related topic of quality.