Skip to Main Content

HRM100

Download as PDF

Introduction to Hospitality

Measurable Student Learning Outcomes

1. (Comprehension level) Explain the historical development of the hotel, restaurant, recreation, tourism, and travel industries.
2. (Comprehension level) Describe the importance of guest service and the hospitality spirit.
3. (Analysis level) Compare and contrast lodging, foodservice, travel, tourism, attractions, recreation, and gaming establishments.
4. (Analysis level) Outline the major organizational areas within hotels and restaurants.
5. (Comprehension level) Describe marketing applications for individual and group travel within the hospitality industry.
6. (Analysis level) Analyze management concepts within the hospitality industry.
7. (Evaluation level) Compare leadership and supervisory concepts within the hospitality industry. 8. (Evaluation Level) Compare and contrast careers within the hospitality industry by completing a career exploration project.