Measurable Student Learning Outcomes
1. (Application Level) Describe and demonstrate how the individual elements of the communication process including encoding, decoding, message, noise, context, and channels contribute to a transactional exchange in the interpersonal context. (CSLO 2)
2. (Analysis Level) Analyze the effectiveness and appropriateness of a variety of verbal and nonverbal messages in the interpersonal context. (CSLO 2,4)
3. (Application Level) Describe the barriers to effective listening and demonstrate effective and appropriate listening behavior and responses. (CSLO 2,3,4)
4. (Analysis Level) Explain how verbal and nonverbal messages interact to create both content and relational level meaning. Discuss the impact of both types of meaning on interpersonal relationships. (CSLO 2,4)
5. (Comprehension Level) Explain the communication patterns typical of specific states of relationship development. (CSLO 2)
6. (Application Level) Demonstrate communication strategies which contribute to positive communication climates. (CSLO 1,2,3,4)
7. (Comprehension Level) Describe the impact of conflict management styles on interpersonal relationships. (CSLO 1,2,3,4)
8. (Comprehension Level) Explain the impact of emotional intelligence on interpersonal dynamics. (CSLO 2,3)
9. (Comprehension Level) Explain the impact of an individual's cultural and social background on interpersonal dynamics. (CSLO 1,2,3)
10. (Comprehension Level) Describe the processes of self-concept formation and identity management and explain the impact of self-concept and identity management on interpersonal dynamics. (CSLO 2,3)