CIS121

Course covers proper installation of the operating system, the features of the system, maximum utilization of the user interface, efficient file handling, create, edit and delete user profiles, create a functional user environment, create and utilize shared network resources, utilize troubleshooting skills to overcome simple and complex problems in the Microsoft operating system environments. May lead to Microsoft 365 Certified Modern Desktop Administration Associate. Recommended: Basic computer user skills: able to use a mouse and keyboard, save a file, use the internet to find information.